CLEVELAND CLINIC RELATED INFORMATION​

Clinical trainees at a PGY2 and above can be reimbursed for a maximum of $1,500 to present at one meeting per year.

Dental insurance is provided to clinical residents and clinical fellows, postdoctoral research fellows and research fellows as well as their eligible dependents after one year of service at no cost to you. The plan takes effect on the first of the month following your anniversary date. You have a choice of three plans: the Traditional Dental Plan, the Preventive Dental Plan, or the Dental HMO. Each has a different level of benefits. Most residents and fellows select the Traditional Dental Plan. You may purchase the dental plan during your first year and the cost will be deducted from your paycheck. After one year of service, Cleveland Clinic pays for your dental insurance.

You must find a dentist within network by contacting your health insurance provider.

The Cleveland Clinic provides and fully pays for a group long-term disability policy for all clinical trainees appointed through the Graduate Medical Education Department.  The plan covers 70% of salary to a maximum of $3,000 Monthly Benefit. The insurance is provided at no cost to the clinical trainees; premiums are paid by Cleveland Clinic. Enrollment in the program is automatic and coverage begins on the first day of employment. When you leave the Cleveland Clinic training program, the policy is portable. That is, as long as the necessary paperwork is completed you can continue coverage on your own. For more information or for an individual meeting to discuss your particular needs, please contact a program representative.

Amy P. Dickenson
DICKENSON GROUP LLC.
Office Phone: 440-505-6007
amy@dickensoninsurance.com

Rory Bixel Lough
Arthur J. Gallager & Co
Office Phone: 440-974-4040
Cell Phone: 440-567-8949
https://www.ajg.com

Interest-free loans for up to $2,400 per year are available to residents and fellows through the GME Department.

Starting on your first day of service you may participate in the Savings and Investment 403(b) Plan and defer some of your pay on a pre-tax basis. Newly hired trainees will be automatically enrolled 30 days after being hired by Cleveland Clinic, at a pre-tax contribution rate of 3%, unless they contact Fidelity Investments and choose not to participate. You are always 100% vested in your contributions. 

If you are not interested in participating in the Fidelity SIP, you must contact Fidelity (no earlier than 10 days from your start date to assure you are in their database). You can do this by calling 1-888-388-2247 or by completing the “opt out” form that will be mailed to your home. Note: Residents/fellows do not have 403(b) matching.

If you have questions, please call or visit Fidelity online.

Residents and Fellows of the Cleveland Clinic are given an iPhone. These do not replace pagers, but it gives secure access to MyPractice (through IRIS), Cleveland Clinic email and MedHub. The iPhones come with unlimited data, text message, multimedia message, voicemail systems, mobile-to-mobile calling, and mobile to Cleveland Clinic numbers and nights (9pm-6am) and weekends. For more information, refer to pages 46-47 of the Graduate Medical Education Guide, visit  Mobile Device Guidelines using your Cleveland Clinic login, or contact GME at 216-444-5690 for specific questions.

Cleveland Clinic provides no-cost term life insurance coverage of $25,000 after 30 days of employment.

When you call to make an appointment, you will be required to give the receptionist the 8-digit CCF number of the patient. Each person in your family has his/her own number, and they are assigned at your first appointment. You can also give them the patient’s name, date of birth, address, and social security number and that will bring up the health record. When attending your first appointment, you will need to show up about l/2 hour early to apply for this number. Applications are taken directly in Primary Care.

• Routine Adult Primary Care Appointments: (216) 444-5665
• Urgent Adult Primary Care Appointments: (216) 444-2538
• Routine Pediatric Appointments: (216) 444-(KIDS) 5437
• Urgent Pediatric Appointments: (216) 444-2932

Cleveland Clinic provides professional liability coverage for all residents and fellows while working within the confines of Cleveland Clinic’s teaching programs. This includes outside rotations that are part of your training program. Elective rotations outside of Cleveland Clinic are NOT covered by Cleveland Clinic insurance. Upon completion of your training program, this coverage remains in effect for any litigation that may arise from incidents while you were in training. You do not have to purchase “tail” coverage after you leave Cleveland Clinic.

PLEASE CHECK WITH YOUR PROGRAM DIRECTOR ABOUT THE SPECIFIC AMOUNT OF LEAVE YOU CAN TAKE, as programs can vary between two weeks (paternity) and twelve weeks. In addition, time may have to be made up depending on your board requirements so it’s important to check with your program director regarding any leave of absences.

For complete details and questions, visit The Plan.

Cleveland Clinic offers an excellent comprehensive health plan that covers residents and fellows as well as your immediate family members (spouse and eligible children) at 50% of the healthcare premium that all other Cleveland Clinic caregivers pay. Trainees are covered as of their actual start date as long as they complete online enrollment within 31 days of their start date. It is helpful to bring a marriage certificate and children’s birth certificates to orientation to complete the enrollment process.

The Cleveland Clinic utilizes the patient portal My Chart. It is a great way to ask your doctor non-urgent medical questions, view lab test results, pay your account, and request an appointment. It will also email you appointment reminders. You will need a Clinic Number or Account Number to set- up an account. If you are a parent or caregiver, one of your child’s healthcare providers can give you access to your child’s account on  My Chart. 

When you are on call in-house overnight, Cleveland Clinic uses a debit card system for on-call meal allowances.

To page someone from a CCF house phone: dial 14 (beep…); dial the 5 digit pager number (beep, beep…), dial last five digits of the in house phone number and the pound (#) sign; hang up and wait for your call. Example: 14, 22200, 41234#.

To page someone from an outside phone: dial (216) 444-4000 or toll free (866) 487-5548 (beep…); dial 5 digit pager number (beep, beep…); dial the 10 digit phone number where you want the person to return your call and the pound (#) sign; hang up and wait for the return call. Example: (216) 444-4000, 55555, (555) 555-5555#.

 If it is an emergency and you need your spouse to call you back ASAP, you can add 911 after your phone number and before the pound sign. Example: (216) 444-4000, 55555, (555) 555-5555911#.

 If you need to reach your spouse and you are calling from a phone where he/she can’t call back, simply dial the CCF operator (216) 4442200 or (800) CCF-CARE and ask to have your spouse paged. You will hold on the line while the operator makes the page and your spouse will be connected directly to you relatively quickly. This is called a “meet-me line”.

Bring your parking ticket to the GME Office on the second floor of the Lerner Education Building for free validation anytime you visit the main campus during normal business hours (8am-5pm, M-F). This benefit is only available for spouses of residents and fellows at the Cleveland Clinic.

If your spouse has a rotation that is off campus and they will not be needing to park in the garages at the main campus, you can make a request by writing to the parking department to put the parking permit on hold. This will save you the monthly charges.

All residents/fellows get paid twice a month on the 15th and on the last day of the month. If these days were to fall on the weekend (Saturday or Sunday), the previous Friday is the surrogate payday. Paychecks are administered via direct deposit.

Monogrammed lab coats are provided and laundered by Cleveland Clinic.

Residents and fellows receive three weeks (15 working days) of vacation per academic year. In addition, residents and fellows in clinical programs may be given two days to take the USMLE exam and up to five interview days during the appropriate year when applying for fellowship or practice positions. Complete Summary of Benefits can be found at Cleveland Clinic Benefits (216-444-5690)